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Our Client Guarantee

If a client is not satisfied with the presentation of one of our programs,  we offer a 100%, no questions asked, money-back guarantee. Of the many thousands of participants who have attended our programs, no one has ever asked for a refund!  

Getting Results Without Authority

Course Outline

  • Distinguish between authority and influence

  • Personal Effectiveness

  • Adapting to the Style of others

  • Determine audience communication requirements

  • Assess and improve listening capabilities

  • Understand how assumptions influence beliefs/actions

  • Understand your own conflict resolution preferences

  • Understand the basics of win-win negotiations

  • Gain the ability to gain the support of others

Who should attend:

  • Managers

  • Supervisors

  • Team Leaders

  • Project Managers

  • Office Personnel

  • And those who need to get work accomplished through others-even when they do not have direct authority.

Objectives

  • Establish credibility so you can begin to influence

  • Create a collaborative work environment for faster, better results

  • Let work styles and communication differences work for—not against you

  • Sell your ideas and implement change successfully

  • Achieve trust and give-and-take relationships up, down and across the organization

  • Project self-confidence without being aggressive

  • Know your assets, blind spots and hidden biases

  • Apply a “win-win” model to conflict and negotiate positively

  • Manage commitment and “ownership” to get results

 

100% SATISFACTION GUARANTEED!
As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another workshop or receive a full refund — hassle-free!

Don't Forget to Check Out Some of Our Most Popular Training Programs

 

Leading Change and Innovation

 

 

Improving Managerial Skills

 

 

Improving Supervisory Skills

 

 

Straight Forward Training  

Summit Advisors provides the most innovative solutions confronting common challenges to meet all your management and leadership training needs.
 

Working Smarter

New Year's Resolution: Get Control on Management of Self

 

As we usher in a new year, many set goals to become more effective, more productive, and reduce stress, by learning to manage their time more efficiently. Sadly, most New Year's resolutions fail due to lack of measureable objectives and commitment.

 

10 tips that will help you succeed in 2011.

  1. Perfection is not always necessary

  2. Set Priorities and only work on those at the top.

  3. Simplicity

  4. Delegate it.

  5. Consider performing distasteful tasks first.

If you have any question about our training, email us at support@training-dev.com

 

 
 
 
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